Mix and Match

Privacy policy

Privacy Policy

At Forjato, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect the personal information you provide when you visit our website or interact with us through other channels.

1. Who We Are

This website is operated by DJ Experts Group LLC, a company registered in Florida, United States, at [registered company address] ("Forjato", "we", "us", "our"), acting as the data controller for the personal data described in this policy.

Although we are based in the United States, where we process the personal data of individuals in the UK in connection with offering goods to them, we do so in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Acceptance of This Policy

By accessing our website, sending us communications, or providing us with personal data, you acknowledge the terms of this Privacy Policy and our processing of your data as described here.

This policy applies only to data collected through our store. It does not cover information collected by third parties or on other websites.

3. Personal Data We Collect

We collect personal data to provide a better experience and improve our services. The types of data we may collect include:

  • Contact Data: Name, email address, postal address, phone number and other information you provide directly.
  • Browsing Data: Information about how you use our site, such as pages visited, IP address, approximate location, browser type and device used.
  • Preferences and Interests: Data gathered from your interactions with us, such as product preferences and order history.

4. How We Use Your Data

We use your personal data for the following purposes, on the legal bases shown:

  • Processing your orders — facilitating transactions, payments and deliveries (necessary to perform our contract with you).
  • Communicating with you — order updates, responding to enquiries, and providing relevant product or promotional information (contract performance and, for marketing, your consent).
  • Advertising and analytics — understanding how visitors use our site and showing relevant adverts on other platforms, using tools such as Google Analytics and the Meta (Facebook/Instagram) Pixel (your consent, given through our cookie banner).
  • Improving our service — personalising your experience, analysing site usage and making ongoing improvements (our legitimate interest in running and improving our business).
  • Legal compliance — meeting our legal, regulatory and security obligations (legal obligation).

5. Sharing Your Personal Data

We may share your personal data with:

  • Service Providers: Partners who help us run our site and fulfil orders, such as payment processors, hosting providers and delivery/courier companies.
  • Analytics and Advertising Partners: Including Google LLC (Google Analytics) and Meta Platforms, Inc. (Facebook/Instagram Pixel), who help us understand site performance and deliver relevant advertising.
  • Legal Authorities: When required by law or to respond to lawful requests from public authorities.
  • Business Partners: In the event of a merger, acquisition or sale of assets, your data may be transferred as permitted by applicable law.

6. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse or unlawful disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct incomplete, inaccurate or outdated data.
  • Erasure — request deletion of data that is no longer necessary or was processed unlawfully ("right to be forgotten").
  • Restrict processing — ask us to limit how we use your data in certain circumstances.
  • Data portability — request your data in a structured, commonly used format to transfer to another provider.
  • Object — object to our processing of your data, including for direct marketing purposes.
  • Withdraw consent — withdraw your consent at any time, where processing is based on consent — including by adjusting your cookie preferences at any time.

To exercise any of these rights, contact us at info@forjato.com.

If you're unhappy with how we've handled your data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to run our site, understand how it's used, and show relevant advertising. We use three categories of cookies:

  • Essential cookies: Required for core site functions such as your shopping cart and checkout. These cannot be switched off.
  • Analytics cookies: Including Google Analytics, used to understand how visitors use our site so we can improve it.
  • Advertising cookies: Including the Meta (Facebook/Instagram) Pixel and similar tools, used to measure the performance of our adverts and show you relevant products on other platforms.

Where required by law, analytics and advertising cookies are only set with your consent, which you can give or withdraw at any time using our cookie preference settings.

9. International Data Transfers

As Forjato is operated from the United States, your personal data is transferred to and processed in the US, as well as by service providers who may be located in other countries. Where this happens, we ensure appropriate safeguards are in place — such as transferring data to providers certified under the UK Extension to the EU-US Data Privacy Framework (the "UK-US data bridge"), or using a UK International Data Transfer Agreement (IDTA) — so that your data continues to receive a level of protection consistent with UK GDPR.

10. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet our legal, accounting or reporting requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with an updated revision date. We recommend reviewing this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@forjato.com